Support in the Residence Halls
Sometimes it just isn't practical to visit the ITS Service Desk in Case-Geyer when the technical problem needs resolution in a student residence.
Residential Computing Consultants (RCCs) are student technical support specialists serving other students in the residence halls.
An RCC can visit a student's residence and assist in:
- Setting up gaming systems
- Setting up desktop workstations
- Setting up streaming media devices
- Assisting with a printer
- Troubleshooting WiFi and network issues
Request Assistance
For residential IT assistance, contact the Service Desk:
- Phone: 315-228-7111
- Email: itshelp@colgate.edu