Office of the Chaplains
The four chaplains offer confidential support for students, whether they are in crisis or just seeking clarification and self-understanding. The chaplains are also available for educational programs, crisis intervention, weddings, public and private memorial services, and other “life cycle” events. Students seeking assistance or information from the chaplains are encouraged to come to the office (garden level, Memorial Chapel; appointments are helpful, but not necessary) or to call 315-228-7682.
Student Health Services
Student Health Services maintains encrypted electronic medical records — they are confidential, and information from them is only released with the student’s request and written permission, or as otherwise required or permitted by law. Records are kept for seven years after graduation and are then destroyed.
Counseling and Psychological Services
Counseling sessions are strictly confidential. Your privacy is very important to us and, thus, the Counseling Center adheres to state laws and ethical standards, which require that all client information be held in confidence. Except as described below, no one outside of the Counseling Center is given any information, even the fact that you have had an appointment, without your consent. There are a few rare exceptions to confidentiality; the most significant include the following:
- Abuse of children: If a staff member has reason to believe that a child under the age of 18 is being abused or neglected
- Imminent harm to self/others: If a staff member has reason to believe that you are in danger of physically harming yourself or someone else
- Age limitation: If you are under 18, we cannot guarantee you confidentiality. If contacted by your parents, we would have to answer their questions in regard to your treatment.
- Security clearance/certification: If you apply for state licensure or certification in some professional fields or apply for a job requiring security clearance
- Third-party payment/insurance: If you are referred for other services for which you might need insurance coverage
- Court orders: When ordered by a court of law
Our guiding principle is to respect a student’s right to confidentiality. Trust is an essential aspect of effective therapy. We will exert our greatest effort to ensure the respect and confidentiality of our clients.
A student’s medical records at the Counseling Center are confidential, and except as required or permitted by law, information from them is only released with the student’s request and written permission.
The information contained in this publication applies to the academic years 2024–2025, but this handbook is not to be regarded as a contract between the student and the University. The University reserves the right to change requirements, policies, rules, and regulations without prior notice in accordance with established procedures.